(Virtual Assistants):
These systems allow users to ask their questions through speech and receive appropriate answers quickly.
(Customer Support):
These systems are active 24/7 and answer frequently asked questions from customers, reducing questions for the human support team.
In many scientific and industrial institutions, question and answer systems are used as an efficient tool for fast and effective searching in knowledge bases and technical documents. These systems are especially critical for researchers, engineers, and scientists, as the sheer volume of information and data can make the process of finding relevant information difficult.